Track Your Order

CAN'T WAIT FOR YOUR ORDER TO ARRIVE?
We've got you covered! Use the Tracking Code we have sent you in the shipment confirmation Email: (which you should receive a few days after placing your Order) and find out exactly how close you are to receiving your new, awesome product!

AFTER AN ORDER HAS SHIPPED
You can track your packages on Shop. From your Orders, You can find tracking information in your order detail. If an order includes multiple items, each may have separate delivery dates and tracking information.

 

TRACK YOUR ORDER HERE


TRACKING STATUS EXPLANATION

Pending: Your item has been packed and shipping information has been sent to the carrier. It could take 3-5 business days for the carrier to update the status of your order. Meanwhile, your order is actual on the way. NOTE: if you see that your tracking information has been in pending for over 10 days, please Contact Us. We will give you an appropriate answer.

In Transit: Carrier has accepted or picked up the shipment from us. The shipment is on the way.

Out for Delivery: Carrier is about to deliver the shipment, or it is ready to pick up.

Exceptions: Customs hold, undelivered, returned shipment to the sender or any shipping exceptions. Please contact your local post office and provide them the tracking number to get further instruction.

Failed Attempt: Carrier attempted to deliver but failed, and usually leaves a notice and will try to deliver again. Please contact the local post office with the tracking number to arrange the delivery schedule or pick-up.

 

If you need help with your tracking number, please Contact Us.